When will I
get my order?
An order
received
for
in-stock
titles
will be
shipped
within
1-2
business
days.
Titles
that are
“on
order”
will
ship
between
7 to 10
business
days.
Orders
can be
processed
by each
of the
following:
How do I
place my order online?
You may
shop
on-line
through
our
website
at
www.kubitzbooks.com
or place
an order
through
our
email
address
at
Tracey@kubitzbooks.
Payment
can be
made
with a
Visa,
MasterCard,
or
Discover
Card.
All
credit
card
information
is
secured.
We will
only
charge
your
credit
card
when the
book(s)
are
actually
shipped.
When
you are
ready,
click
the
"Place
your
order"
button
to
submit
your
order.
Once you
place
your
order,
we will
send you
a
confirmation
e-mail
message.
How do I
place a Purchase Order
You may
use a
school
purchase
order
for
placing
orders.
You can
provide
us with
the
pertenint
information
by
phone,
fax,
email or
mail.
This
information
should
include
a PO#,
Bill-To
Address,
Ship-To
Address,
phone
number,
name of
contact
and any
other
special
instructions
for your
order.
You will
be
invoiced
for your
order
when
books
are
shipped
and
payment
is due
within
30 days.
Our
Remit-to
Address
Payment
from the
school/
district
may be
remitted
to the
following
address:
Kubitz
Educational
Services
P.O. Box
279
Hamel,
MN
55340
Note:
please
include
the
invoice
number
on your
check or
stub
when
sending
payments.
How do I
order by Phone?
You may
order by
calling
our toll
free
1-800-519-8370.
Payment
can be
made
with a
Visa,
MasterCard,
or
Discover
Card.
How do I
pay by check?
You may send a personal check
with your order by mail. Our
mailing address is:
Kubitz Educational Services
P.O. Box 279
Hamel, MN 55340
What about
shipping costs?
Shipping
Rates
We
can ship
to
anywhere
in
Minnesota.
We offer
free
shipping
on all
orders
over
$50.00.
We
currently
use UPS
as a
preferred
shipper.
Most
areas in
Minnesota
will
receive
orders
next day
via
UPS.
United
States
Postal
Service
may also
be used
on a
limited
basis
for
small
weight
orders
valued
under
$50.00.
What if I
need to return all or part of my
order?
Within
30 days
of
delivery
of your
order,
you may
return
any book
in its
original
condition.
Prior
authorization
is
required
for all
returns.
Returns
must be
accompanied
by
invoice
information.
Please
notify
us and
send
book(s)
back to:
Kubitz
Educational
Services
P.O. Box
279
Hamel,
MN
55340
Claims
regarding
shortages
or
damaged
or
defective
materials
must be
made
within
48 hours
of
receipt.
Please
notify
us and
we will
re-ship
your
books to
you at
no
charge.
We
cannot
accept
returns
of
certain
items,
including:
·
Any item
that is
not in
its
original
condition.
If
something
is wrong
with an
order
you
placed
with
Kubitz
Educational
Services,
we
certainly
want to
help
you.
Please
read the
information
below
for more
on how
to
proceed.
What if I
need to change an order before
its filled?
Email us
at
tracey@kubitzbooks
or call
our toll
free
number
to speak
directly
with a
representative.
1-800-519-8370.
What if I
get a damaged or defective item?
Please
call our
toll
free
number
to speak
directly
with a
representative.
1-800-519-8370.
We'll
ask you
to
indicate
the
number
of items
you're
returning,
the
reason
for
return,
and
whether
you
would
like a
refund
or a
replacement
item
sent to
you.
What if an
item is missing?
Are you
missing
an item?
Check
the
packing
slip
that was
included
with
your
shipment.
In order
to fill
your
order
quickly
and
efficiently
with
items
already
in
stock,
we may
have
split
your
order
into
multiple
shipments,
which we
would
indicate
on the
packing
slip. If
this is
the
case,
rest
assured
that you
will not
be
charged
any
additional
shipping
costs
beyond
those
you had
originally
authorized.
In
addition,
you will
not be
charged
for the
merchandise
until it
has been
shipped.
What if I
get the wrong item?
Please
call our
toll
free
number
to speak
directly
with a
representative.
1-800-519-8370.
We'll
ask you
to
indicate
items
that you
didn't
order.
We'll
ask you
to
indicate
the
number
of items
you're
returning,
as well
as
whether
they
arrived
instead
of or in
addition
to items
that you
did
order.
We will
also ask
you
whether
you
would
like a
refund
or a
replacement
sent to
you.
Where's my
order?
You
can
contact
us at
tracey@kubitzbooks.com
or our
toll
free
number
1-800-519-8370.
If your
order
has been
shipped
we will
track it
by the
UPS
tracking
system
or will
provide
you with
the
tracking
numbers
if you
prefer
to track
it
yourself.
that you
Need
further
assistance?
Click
the
button
to email
us
tracey@kubitzbooks.com
Do I have
to pay sales tax?
We are
required
by the
State of
Minnesota
to
charge
sales
tax on
all
books
sold to
individuals.
School
Districts
and
Schools
are tax
exempt.
